Castle Update and FAQ’s for Patients

You may have noticed that whilst we have remained open and available to patients during the pandemic and have continued to offer services according to clinical need, the way we have been delivering some care has been slightly different as we manage coronavirus (Covid-19) following instructions from the Department of Health.

We want to start off by saying thank you for adapting so quickly to these new ways of working – it has been the fundamental change needed to keep you and our staff safe while ensuring you get the care you need.

This is why we ask you to continue what you have been doing to access your GP services and we encourage patients to get in touch for any health concerns that cannot be dealt with by self-care or the local pharmacy or the Walk in Centre.

We thought it would be useful to just update you on how you can access health care as we head into winter with all the associated illness that we tend to see. That way you can be assured that we are open for you albeit with some new ways of working.

Read more about our services and FAQ’s in the Castle Update and FAQ’s for Patients page.