The Doctors at Tuckswood Surgery
Dr Hitesh Patel MB ChB MRCP(UK) DRCOG MRCGP
Dr Tania Morley MB ChB MRCGP DRCOG DFFP
Dr Susheel Bethapudy MBBS MRCGP FHEA
Dr Gillian Read BM BS BMed Sci MRCGP DRCOG DFSRH Dr Corne-Zahn De Clercq Dr Dorielle Bigeni - Registrar
Essential Details for Tuckswood Surgery
|Appointments and enquiries||01603 447700
All calls will be monitored/recorded for quality and training purposes
|Out of hours emergency||01603 481278|
|Surgery times||Monday-Friday (Wednesday 12:30pm closure)
8.00am – 5.30pm
Saturday (on rotation between our three sites)
8.00am – 12.15pm
|Reception Opening Hours||Monday – Friday
8.00am – 12.30pm
1.30pm – 6.00pm
NOTICE TO ALL PATIENTS
BUILDING WORK OF 2 NEW CONSULTANT ROOMS FROM March 13th, 2017
The Castle Partnership is pleased to inform you that work on building two new consulting rooms will commence on March 13, 2017. The work will take place over 16 weeks and should finish at the end of June 2017.
Whilst we are all excited about having 2 new rooms which will enable us to provide more services to our patients, the building work will cause disruption to our normal service and it may be that some of our services such as those offered by the nursing team, will be provided for you at our main branch Mile End Road Surgery.
Car parking will be challenging due to loss of some of the spaces to the contractors, we can only apologise in advance and hope that everyone understands it is short term whilst the building work is being carried out.
We apologise for any convenience this may cause our patients, we hope you will all agree that the disruption will be worthwhile to gain the 2 new rooms which will benefit everyone in their care from Tuckswood Surgery.
The Friends and Family Test
The NHS Friends and Family Test is a way of gathering your feedback, so can continually review our service. It is based on one simple question: “How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?”
Our appointments system is intended to help provide you with the most appropriate nurse or doctor service to meet your medical needs. Unfortunately it is not always possible to give all patients the appointment of their choice all the time. We do however aim to prvide a mix of:
- Same day appointments
- pre-bookable appointments, up to one month ahead
- telephone consultations
Doctor and Nurse Consultations are generally 10 minutes.
Repeat Prescriptions will only be issued for items that your doctor wishes you to take or have regularly. Repeat prescriptions will be ready for collection within 48 hours (excluding weekends). Requests made on a Friday will be ready for collection on the following Tuesday.
Please remember to order your prescription in good time so that you do not run out.
Repeat repeat prescriptions can be ordered by post, at the surgery, by fax, via your local pharmacy or online.